According to a survey conducted in Indonesia in 2022 among online transport app users, Gojek obtained the highest score in terms of ease of use, with a score of 3.39. Grab followed with an ease of use score of 3.27.
Customer satisfaction regarding the ease of use of online transportation services in Indonesia as of September 2022, by score
Basic Account
Get to know the platform
You only have access to basic statistics.
This statistic is not included in your account.
Starter Account
The ideal entry-level account for individual users
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$199 USD / Month *
Professional Account
Full access
Business Solutions including all features.
* Prices do not include sales tax.
Other statistics that may interest you Statistics on
About the industry
10
- Premium Statistic Yandex's mobility services segment in Russia 2020-2023
- Premium Statistic Yandex O2O businesses EBITDA quarterly 2021-2023
- Premium Statistic Chinese intelligent mobility sector investment deals 2015-2021
- Premium Statistic Ride-hailing service usage in U.S. communities with COVID-19 spread 2020
- Premium Statistic Ride-hailing service usage in U.S. communities with COVID-19 spread by gender 2020
- Premium Statistic Total value paid by customers for shared mobility services in China 2015-2018
- Premium Statistic Porportion of shared mobility services among all mobility expenses in China 2015-2018
- Premium Statistic Least expensive cities for ridesharing in the U.S. 2019
- Premium Statistic Conventional mobility market value in China 2017 by market segment
- Premium Statistic Chinese intelligent mobility sector investment value 2015-2019
About the region
4
- Premium Statistic Number of motorcycles exported from Indonesia 2014-2023
- Premium Statistic Cost per kilometer with Go-Jek in Indonesia 2019 by distance
- Premium Statistic Cost per kilometer with Grab in Indonesia 2019 by distance
- Premium Statistic Market share of exported motorcycle brands from Indonesia 2018
Other regions
10
- Premium Statistic New registrations of motorcycles in Bangkok Thailand 2012-2023
- Premium Statistic Colombia: share of new motorcycle purchases 2018, by gender
- Basic Statistic Motorcycle sales unit in Iran 2006-2018
- Basic Statistic Motorcycle sales unit in Egypt 2012-2018
- Premium Statistic Yamaha Motor: worldwide motorcycle sales FY 2016-2023
- Basic Statistic Motorcycle sales in Belgium 2019, by brand
- Basic Statistic Motorcycle sales by brand in the Netherlands 2016-2022
- Premium Statistic Best-selling motorcycle brands in the United Kingdom 2015-2022
- Premium Statistic France: motorcycle sales by engine size 2021
- Basic Statistic Registered motor vehicles in Haryana India FY 2007-2020
Related statistics
5
- Premium Statistic Total motorcycles and scooters population in Singapore 2013-2022
- Premium Statistic Number of taxis operating in Singapore 2013-2022
- Premium Statistic Breakdown of taxi fleet in Singapore 2024, by taxi operator
- Premium Statistic Breakdown of motorcycles in Singapore 2022, by age
- Premium Statistic Price comparison of ride hailing services in Singapore 2019
Further Content: You might find this interesting as well
INDEF. (December 7, 2022). Customer satisfaction regarding the ease of use of online transportation services in Indonesia as of September 2022, by score [Graph]. In Statista. Retrieved June 10, 2024, from https://www.statista.com/statistics/1383358/indonesia-online-transportation-ease-of-use/
INDEF. "Customer satisfaction regarding the ease of use of online transportation services in Indonesia as of September 2022, by score." Chart. December 7, 2022. Statista. Accessed June 10, 2024. https://www.statista.com/statistics/1383358/indonesia-online-transportation-ease-of-use/
INDEF. (2022). Customer satisfaction regarding the ease of use of online transportation services in Indonesia as of September 2022, by score. Statista. Statista Inc.. Accessed: June 10, 2024. https://www.statista.com/statistics/1383358/indonesia-online-transportation-ease-of-use/
INDEF. "Customer Satisfaction regarding The Ease of Use of Online Transportation Services in Indonesia as of September 2022, by Score." Statista, Statista Inc., 7 Dec 2022, https://www.statista.com/statistics/1383358/indonesia-online-transportation-ease-of-use/
INDEF, Customer satisfaction regarding the ease of use of online transportation services in Indonesia as of September 2022, by score Statista, https://www.statista.com/statistics/1383358/indonesia-online-transportation-ease-of-use/ (last visited June 10, 2024)
Customer satisfaction regarding the ease of use of online transportation services in Indonesia as of September 2022, by score [Graph], INDEF, December 7, 2022. [Online]. Available: https://www.statista.com/statistics/1383358/indonesia-online-transportation-ease-of-use/