Online banking usage in the U.S. 2019-2024, by quarter
Online banking usage decreased considerably between 2019 and 2024 among bank account holders in the United States. According to Statista's Consumer Insights, the share of bank account holders who processed banking matters on their PC or laptop was 42 percent in the first quarter of 2024, 17 percentage points less than in the first half of 2019. While online banking usage dropped notably, the popularity of mobile banking increased during the same period.