Learning & development: types of external training

Personalized (customized) learning programs for individual clients were provided by over 50 percent of worldwide learning and development (L&D) professionals in 2018. Furthermore, around 50 percent of professionals in that branch stated that they also provided external training for customers or members, as of 2018.

Type of training provided by external training providers worldwide in 2017 and 2018

Characteristic	2017	2018
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Release date

May 2018

More information

Region

Worldwide, North America

Survey time period

2018

Number of respondents

263 respondents

Special properties

L&D professionals

Supplementary notes

The report did not provide information regarding the age of the respondents or the method of survey.
Original question: 'Do you produce training for an internal or external audience?', with respondents who answered external having to choose between two options: 'custom learning for a client' and 'training customers/members'. Percentage of external trainers who answered each of these options calculated by Statista.
2017 base: 459 respondents worldwide
*2017 option: 'Training ordered by a client'
**2017 option: 'Training a customer on our product'

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