Learning & development: complaints about their learning management system 2018

This statistic shows the top complaints reported about their learning management system (LMS) by worldwide learning and development (L&D) departments from 2016 to 2018. During the 2018 survey, 40 percent of respondents stated that their LMS offered a poor end-user experience.

Leading Learning Management Systems (LMS) complaints in L&D departments from 2016 to 2018

Characteristic	Difficult to Update/Revise Content	Limited Tracking and Reporting*	Limited Social Learning	Inability to Integrate With Enterprise Software*	Poor End-User Experience	Inflexibility**	Ongoing Maintenance**
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Release date

May 2018

More information

Region

Worldwide, North America

Survey time period

2018

Number of respondents

263 respondents

Special properties

L&D professionals

Supplementary notes

The report did not provide information regarding the age of the respondents or the method of survey.
Multiple answers were possible.
2017 base: 459 respondents worldwide
2016 base: 425 respondents worldwide
*Figure for 2018 not provided.
**Figures for 2016 and 2017 not provided.

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