In a 2019 survey, the biggest drivers of customer satisfaction in Australian supermarkets were value for money and customer service, with 22 and 15 percent of respondents saying these were important factors.
Drivers of customer satisfaction in supermarkets in Australia as of June 2019
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Canstar Blue. (April 15, 2020). Drivers of customer satisfaction in supermarkets in Australia as of June 2019 [Graph]. In Statista. Retrieved June 10, 2024, from https://www.statista.com/statistics/949117/drivers-supermarket-customer-satisfaction-australia/
Canstar Blue. "Drivers of customer satisfaction in supermarkets in Australia as of June 2019." Chart. April 15, 2020. Statista. Accessed June 10, 2024. https://www.statista.com/statistics/949117/drivers-supermarket-customer-satisfaction-australia/
Canstar Blue. (2020). Drivers of customer satisfaction in supermarkets in Australia as of June 2019. Statista. Statista Inc.. Accessed: June 10, 2024. https://www.statista.com/statistics/949117/drivers-supermarket-customer-satisfaction-australia/
Canstar Blue. "Drivers of Customer Satisfaction in Supermarkets in Australia as of June 2019." Statista, Statista Inc., 15 Apr 2020, https://www.statista.com/statistics/949117/drivers-supermarket-customer-satisfaction-australia/
Canstar Blue, Drivers of customer satisfaction in supermarkets in Australia as of June 2019 Statista, https://www.statista.com/statistics/949117/drivers-supermarket-customer-satisfaction-australia/ (last visited June 10, 2024)
Drivers of customer satisfaction in supermarkets in Australia as of June 2019 [Graph], Canstar Blue, April 15, 2020. [Online]. Available: https://www.statista.com/statistics/949117/drivers-supermarket-customer-satisfaction-australia/