In 2020, executives in the global travel and hospitality industry were surveyed on the importance of customer data analytics to the business success of their company. The majority of respondents, 50 percent, stated that customer data analytics were very important to the business success of their company. Meanwhile, only one percent of respondents stated that customer data analytics were not important at all.
Importance level of customer data analytics to the success of travel and hospitality companies worldwide in 2020
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Statistics
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- Technology adoption in legal departments worldwide 2018
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Skift. (August 3, 2020). Importance level of customer data analytics to the success of travel and hospitality companies worldwide in 2020 [Graph]. In Statista. Retrieved June 10, 2024, from https://www.statista.com/statistics/1249415/importance-of-data-analytics-to-travel-and-hospitality-companies-worldwide/
Skift. "Importance level of customer data analytics to the success of travel and hospitality companies worldwide in 2020." Chart. August 3, 2020. Statista. Accessed June 10, 2024. https://www.statista.com/statistics/1249415/importance-of-data-analytics-to-travel-and-hospitality-companies-worldwide/
Skift. (2020). Importance level of customer data analytics to the success of travel and hospitality companies worldwide in 2020. Statista. Statista Inc.. Accessed: June 10, 2024. https://www.statista.com/statistics/1249415/importance-of-data-analytics-to-travel-and-hospitality-companies-worldwide/
Skift. "Importance Level of Customer Data Analytics to The Success of Travel and Hospitality Companies Worldwide in 2020." Statista, Statista Inc., 3 Aug 2020, https://www.statista.com/statistics/1249415/importance-of-data-analytics-to-travel-and-hospitality-companies-worldwide/
Skift, Importance level of customer data analytics to the success of travel and hospitality companies worldwide in 2020 Statista, https://www.statista.com/statistics/1249415/importance-of-data-analytics-to-travel-and-hospitality-companies-worldwide/ (last visited June 10, 2024)
Importance level of customer data analytics to the success of travel and hospitality companies worldwide in 2020 [Graph], Skift, August 3, 2020. [Online]. Available: https://www.statista.com/statistics/1249415/importance-of-data-analytics-to-travel-and-hospitality-companies-worldwide/